Visual summary of “Nonviolent Communication” by Marshall Rosenberg

The 4-part Nonviolent Communication Process

(1) OBSERVATIONS

(2) FEELINGS

(3) NEEDS

(4) REQUESTS

SELF

ANGER

  1. Stop, breathe
  2. Identify judgmental thoughts
  3. Connect with our needs
  4. Express our feelings & unmet needs

APPRECIATION

  1. Actions that have contributed to our well-being
  2. Particular needs of ours that have been fulfilled
  3. Pleasureful feelings engendered by the fulfillment of those needs

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